Privacy Policy
Last Updated: June 2026
At Balinese Pool Tiles, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect the information you provide when visiting balinesepooltiles.com.au or contacting us regarding Sukabumi Pool Tiles, Balinese Pool Tiles, natural stone products and related services.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Delivery address
- Billing information
- Project details
- Product enquiries
- Sample requests
We may also collect non-personal information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referring websites
This information helps us improve our website and customer experience.
How We Use Your Information
Your information may be used to:
- Respond to enquiries
- Provide quotations
- Process orders
- Arrange Australia-wide delivery
- Send requested samples
- Improve our website
- Provide customer support
- Meet legal and regulatory obligations
We will never sell your personal information to third parties.
Cookies
Our website uses cookies to improve functionality and analyse website traffic.
Cookies help us understand how visitors use our website so we can improve the browsing experience.
You may disable cookies through your browser settings; however, some website features may not function correctly.
Third-Party Services
We may use trusted third-party providers including:
- Payment processors
- Freight and courier companies
- Website analytics providers
- Marketing platforms
- Email communication services
These providers only receive the information necessary to perform their services.
Data Security
We take reasonable steps to protect your personal information against unauthorised access, misuse, alteration or disclosure.
While we use industry-standard security measures, no internet transmission can be guaranteed as completely secure.
Marketing Communications
If you choose to receive updates from Balinese Pool Tiles, you may unsubscribe at any time by following the instructions included in our emails or by contacting us directly.
External Websites
Our website may contain links to other websites.
We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies separately.
Access to Your Information
You may request access to the personal information we hold about you or request corrections if any information is inaccurate or incomplete.
Please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business or legal obligations.
Any updates will be published on this page with a revised “Last Updated” date.